hokibossq Official Policy Document

Hokibossq Privacy Policy – Personal Data Protection for Malaysia Members

Hokibossq takes your privacy seriously. This policy transparently explains how we collect, use and protect your personal data in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia.

Confidential
Protected
PDPA 2010
Our Privacy Commitment

Hokibossq's Six Data Protection Principles

Every aspect of data management at hokibossq is founded on the following principles.

Minimum Collection

Hokibossq collects only the personal data that is strictly necessary to provide our services. No excess data is collected without a clear purpose and legitimate basis.

Clear Purpose

Every piece of data collected is used solely for the purposes clearly stated to you at the time of registration. Data will not be used for any other purpose without your consent.

High Security

All data is protected with 256-bit SSL encryption, strict access controls and round-the-clock security monitoring — the same standard used by Malaysia's leading banking institutions.

Not Sold to Third Parties

Hokibossq has never sold, rented or shared your personal data with any third party for marketing purposes, and never will, without your explicit consent.

Full Right of Access

You have the right to access, correct, or request deletion of your personal data held by hokibossq at any time through your account settings or by contacting us directly.

PDPA 2010 Compliance

All of hokibossq's data management practices fully comply with Malaysia's Personal Data Protection Act 2010 — the primary data protection legislation governing how companies handle the personal data of Malaysian citizens.

This Privacy Policy was last updated on 1 July 2026. This version supersedes all previous versions of the hokibossq Privacy Policy.
1

Introduction & Scope of Privacy Policy

This Privacy Policy outlines hokibossq's commitment (hokibossq.best) in protecting the privacy and personal data of all members who register and use our platform. hokibossq is an online Sports Betting and casino platform operating for the Malaysian market, and is committed to full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This policy applies to all personal data we collect from you through the hokibossq.best website, mobile application (where available), customer support interactions, and all other official hokibossq communication channels.

Your Consent: By registering an account or continuing to use the hokibossq platform after reading this Privacy Policy, you consent to the collection and processing of your personal data as described in this document. If you do not agree, please stop using the platform and contact us to close your account.

We encourage you to read this Privacy Policy carefully. If any section is unclear or requires further clarification, the hokibossq support team is available 24 hours a day via live chat or email at support@hokibossq.best.

2

Types of Personal Data We Collect

Hokibossq collects various categories of personal data to enable us to provide you with a secure, seamless and personalised service. The following is a summary of the types of data we collect:

Data Category Information Type Requirement
Identity Full name, identification card number (MyKad), date of birth, photo of identification card Mandatory (KYC)
Contact Malaysian mobile number, email address, mailing address Mandatory
Financial Malaysian bank account numbers, eWallet details (Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay), transaction history Mandatory
Technical IP address, device type, web browser, operating system, cookie data Automatic
Usage Betting history, games played, usage time, login records Automatic
Communications Records of customer service conversations, emails sent and received Where applicable
Sensitive Data: hokibossq does not collect sensitive information such as health data, religious beliefs, political affiliations, or biometric data unrelated to identity verification purposes. Credit or debit card details are not stored in hokibossq's systems — all transactions are processed entirely through licensed third-party payment providers.
3

How We Collect Your Personal Data

Hokibossq collects your personal data through several key channels:

  • Account Registration — information you provide in the registration form, including your name, phone number, email address and date of birth
  • KYC Verification — identity documents submitted for identity verification purposes, including copies of your MyKad
  • Payment Information — Malaysian bank account or eWallet details registered for deposit and withdrawal purposes
  • Platform Usage — data automatically collected while you use the hokibossq website, including pages visited, time spent, bets placed and games played
  • Customer Support Communications — information you provide when contacting the hokibossq support team via live chat, email, or WhatsApp
  • Cookies and Tracking Technologies — technical data collected via cookies, pixels and similar technologies installed within the hokibossq platform

Hokibossq does not purchase or acquire your personal data from third-party sources without your knowledge. All data is collected directly from your interactions with our platform only.

4

How We Use Your Personal Data

Personal data collected by hokibossq is used solely for the following legitimate purposes:

  • Account Management — creating, managing and maintaining your hokibossq account, including registration processing, login and account settings
  • Identity Verification (KYC) — to verify your identity, confirm that you meet the minimum age requirement of 18 years, and prevent identity fraud
  • Payment Processing — processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay and FPX, as well as withdrawals to your Malaysian bank account or eWallet
  • Service Delivery — enabling you to use all features of the hokibossq platform, including Sports Betting, Live Casino, Poker, lottery and all other games
  • Platform Security — detecting and preventing fraud, multi-account abuse, money laundering and other illegal activities
  • Service Communications — sending important notifications about your account, draw results, transaction confirmations and security information
  • Marketing Communications — sending promotional information, bonuses and exclusive hokibossq offers (you may unsubscribe at any time)
  • Platform Improvements — analysing usage patterns to improve the user experience and develop new features
  • Legal Compliance — fulfilling reporting and documentation requirements under applicable Malaysian laws
Marketing Communications: If you no longer wish to receive promotional emails or SMS messages from hokibossq, you can unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email or by updating your notification preferences in your account settings. Please note that important account-related notifications (such as withdrawal confirmations and security alerts) cannot be turned off.
5

Data Sharing & Disclosure

Hokibossq does not sell, rent or share your personal data to third parties for their own marketing purposes. Your personal data may only be shared in the following limited and necessary circumstances:

  • Payment Providers — required payment details are shared with licensed payment providers (such as FPX processors and eWallet providers) solely for the purpose of processing your deposit and withdrawal transactions
  • Technical Service Providers — companies that assist us in operating the platform, such as cloud computing service providers, are granted only the minimum access required and are bound by strict confidentiality agreements
  • Regulatory Authority — where required by Malaysian law or a directive from a competent authority, hokibossq will comply with lawful data disclosure requests
  • Fraud Investigation — in cases of suspected fraud or illegal activity, data may be shared with Malaysian law enforcement agencies
  • Change of Business Ownership — in the event of a merger, acquisition or asset sale involving hokibossq, player data will be transferred to the new entity with equivalent or greater privacy protections, and you will be notified in advance

In all data-sharing cases described above, hokibossq ensures that all receiving parties are bound by data protection obligations equivalent to our own standards. hokibossq never shares the personal data of Malaysian members with foreign entities without a solid legal basis.

6

Data Security & Protection Measures

The security of your personal data is hokibossq's highest priority. We implement comprehensive technical and organisational security measures to protect your data against unauthorised access, loss, destruction or disclosure:

  • 256-bit SSL Encryption — all data transmitted between your browser and the hokibossq platform is encrypted using the latest TLS protocols that meet banking-grade standards
  • Data-at-Rest Encryption — sensitive data stored in hokibossq's database is encrypted using the industry-recognised AES-256 algorithm
  • Tiered Access Control — only hokibossq staff with a genuine operational need to access specific data are granted that access, with all access logged and monitored
  • Two-Factor Authentication (2FA) — available for all member accounts and required for internal administrative access
  • 24/7 Security Monitoring — an automated threat detection system monitors the hokibossq platform at all times to identify any suspicious activity
  • Regular Security Audits — independent penetration testing is conducted on a regular basis to identify and address security vulnerabilities
  • Secure Data Backup — data is regularly backed up to secure, isolated servers to ensure data recovery in the event of a technical failure
Data Breach: In the event of any data breach affecting your personal information, hokibossq is committed to notifying you and the relevant authorities within the timeframe stipulated under the PDPA 2010, along with details of the nature of the breach and the steps taken to address it.

While hokibossq takes all reasonable steps to protect your data, no system is entirely foolproof. You also play an important role in keeping your account secure — use a strong password, never share your login credentials, and report any suspicious activity to us immediately.

7

Cookies, Pixels & Tracking Technologies

Hokibossq uses cookies and similar tracking technologies to enhance your experience on our platform. The following types of cookies are used:

  • Essential Cookies — required for core platform functions such as login sessions, security, and language preferences. These cookies cannot be disabled as the platform will not function properly without them
  • Performance Cookies — collecting anonymous statistical data on how visitors use the website, helping us identify issues and improve platform performance
  • Functionality Cookies — saving your preferences such as display settings, language and game choices to deliver a more personalised experience
  • Session Cookies — temporary cookies that are automatically deleted when you close your browser, used to maintain your login session while browsing the platform

You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some areas of the hokibossq platform. For detailed information on how to manage cookies, refer to the help documentation of your web browser.

No Third-Party Advertising Cookies: hokibossq does not install third-party cookies for targeted advertising or cross-site tracking purposes. All tracking technologies used are solely for the operation and improvement of the hokibossq platform.
8

Your Rights Over Your Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to the personal data held by hokibossq:

Right of Access

You have the right to request a copy of all personal data hokibossq holds about you. Requests can be submitted through your account settings or by emailing support@hokibossq.best. hokibossq will respond within 14 business days.

Right to Correction

If any personal data held by hokibossq is inaccurate or incomplete, you have the right to request a correction. Some details, such as your name and date of birth, can be updated directly in your account settings; other changes will require verification through customer support.

Right to Erasure

You may request the deletion of your personal data if it is no longer needed for the purpose for which it was collected, or if you withdraw your consent. Please note that hokibossq may be required to retain certain data for a period prescribed by law, even after a deletion request is made.

Right to Restrict Processing

In certain circumstances, you may request hokibossq to restrict the processing of your personal data — for example, while you are disputing the accuracy of your data or objecting to certain processing activities.

Right to Withdraw Consent

You may withdraw your consent to the processing of your personal data at any time. Withdrawing consent does not affect the validity of any processing carried out prior to that withdrawal. However, it may mean we are no longer able to continue providing hokibossq services to you.

To submit any request relating to your privacy rights, please contact the hokibossq Data Protection Officer by email at support@hokibossq.best stating the type of request and the information required to verify your identity.

9

Data Retention Period

Hokibossq retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by Malaysian law. Our data retention guidelines are as follows:

  • Active Account Data — retained for the duration your hokibossq account remains active
  • KYC & Identity Verification Data — retained for a minimum of 7 years after account closure as required under Malaysia's anti-money laundering laws
  • Financial Transaction Records — retained for 7 years from the transaction date for audit and tax compliance purposes
  • Customer Service Communication Records — retained for 2 years after the last interaction for quality control and complaints reference purposes
  • Technical Data & Logs — retained for 90 days for technical troubleshooting and security purposes
  • Marketing Data — retained until you unsubscribe from marketing communications or request deletion
After the Retention Period: Once your personal data is no longer needed and the minimum retention period has elapsed, hokibossq will securely delete or anonymize the data using methods that prevent recovery.
10

Children's Privacy & Minor Protection

Hokibossq strictly prohibits the use of its platform by anyone under the age of 18 years. The hokibossq platform is strictly for adults and we take active steps to prevent access by minors.

Hokibossq does not knowingly collect or process personal data from children under the age of 18. If you are a parent or guardian and discover that your child or a minor in your care has registered an account on hokibossq or provided us with personal data, please contact us immediately at support@hokibossq.best.

Hokibossq will investigate such cases promptly and take the following action:

  • Immediate closure of associated accounts
  • Deleting all personal data of the minor from our systems
  • Returning any remaining balance in the account to the lawful parent or guardian
11

Privacy Policy Amendments

Hokibossq reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or changes to the services we offer.

Where there are material changes to this Privacy Policy, hokibossq will:

  • Updating the "Last Updated" date at the top of this document
  • Sending an email notification to all registered members at least 14 days before the changes take effect
  • Displaying clear notices within the hokibossq platform regarding any changes made

Your continued use of the hokibossq platform after the effective date of any Privacy Policy changes will be considered your acceptance of the revised policy. If you do not agree with the changes, please contact us to discuss your options, including account closure if necessary.

12

Contact Our Data Protection Officer

If you have any questions, concerns or complaints regarding how hokibossq handles your personal data, please do not hesitate to get in touch. hokibossq takes all privacy enquiries seriously and is committed to providing a satisfactory response within the stipulated timeframe.

hokibossq Data Protection Officer Contact Information:
Email: support@hokibossq.best
Live Chat: Available 24 hours a day through the hokibossq platform
Response Time: Within 3 minutes (live chat) or 24 hours (email)
Languages: Bahasa Melayu and English

If you are dissatisfied with hokibossq's response to your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection (PDPA) Malaysia, the regulatory body overseeing PDPA 2010 compliance in Malaysia.

This Privacy Policy is written and governed in Bahasa Melayu. Should a translation into another language be made available for reference purposes, the Bahasa Melayu version shall be the definitive and binding version in all matters.

Why Privacy Matters at hokibossq

Our Commitment to the Privacy of Malaysian Members

When we talk about online platforms today, data privacy is honestly one of the things most people overlook — clicking "Agree" without reading a word, then forgetting all about it. But think about it: we share some of our most sensitive information with platforms like hokibossq — full name, MyKad number, phone number, bank account or eWallet details. This isn't trivial data — it can be used to verify your identity, carry out financial transactions, and much more. That's why hokibossq treats data protection not just as a legal obligation, but as a moral responsibility to every member who places their trust in us.

Hokibossq operates fully within the framework of Malaysia's Personal Data Protection Act 2010 (PDPA). This legislation sets the minimum standards that all organisations handling the personal data of Malaysian citizens must comply with. For hokibossq, however, the PDPA is not merely a minimum threshold — it is a starting point. We implement security measures and privacy practices that go well beyond what the law requires, because we believe that member trust is the most valuable asset we hold.

One of the privacy concerns most commonly raised by new hokibossq members relates to financial data — specifically eWallet and bank account information required for deposits and withdrawals. This is a legitimate concern and one we fully understand. Here is what you need to know: hokibossq does not store credit or debit card numbers in any of our systems — all card transactions are processed directly by licensed third-party payment processors. For Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay and FPX transactions, only the minimum information required to route the payment is shared with the relevant provider, and this is done through fully encrypted channels.

Regarding the use of your data for marketing purposes, hokibossq takes an approach that respects your preferences. When you register with hokibossq, you will by default receive important communications about your account — these cannot be turned off as they relate to the security and operation of your account. However, for marketing communications such as promotional updates, new bonuses and exclusive offers, you have full control. You can choose whether to receive marketing communications at the point of registration and can update this preference at any time through your account settings. hokibossq respects your choices and will not continue sending you marketing communications if you have opted out.

Another important aspect to understand concerns your betting history records. Data about the games you play, the bets you place, and your wins and losses — all of this is stored within hokibossq's systems. This data is used for several legitimate purposes: first, to accurately process winning payouts; second, to provide you with a transaction history upon request; third, for audit and legal compliance purposes; and fourth, in the context of responsible gambling, to help identify usage patterns that may indicate a risk of problem gambling. This data is not shared with third parties for marketing purposes and is not sold to any advertising companies.

Hokibossq also wishes to be transparent about how cookies are used on our platform. Unlike some websites that use third-party cookies to build advertising profiles across multiple sites, hokibossq only uses cookies necessary for the operation of our own platform. This means your browsing data is not shared with third-party advertising networks through hokibossq. If you have ever noticed ads for a product appearing on other websites after browsing a related site — this is not something that happens through hokibossq cookies.

Finally, hokibossq wishes to emphasise that this Privacy Policy is a living document that will continue to be updated in line with developments in law, technology, and industry best practices. We are committed to remaining transparent about how we handle your data at all times. If you ever feel that hokibossq is not adhering to this Privacy Policy, or if you have concerns about how your data is being handled, we encourage you to reach out to us directly. We take every privacy complaint seriously and are committed to resolving each one transparently and promptly. Your trust in hokibossq is something we safeguard with full responsibility, every single day.

Your Data Is Safe with hokibossq

Register with confidence at hokibossq — a platform that safeguards your personal data with 256-bit SSL encryption and full compliance with Malaysia's PDPA 2010. Claim your RM100 welcome bonus and start playing today.

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